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Toxic algae warning for the Waiau River, Waihopai River and the Hamilton Burn. Click here for more information.

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Water meter readings

To provide your water meter readings online, you will need to be a registered user with us.

If you provided your water meter readings online in 2022, you can skip straight to Step 2.

Step 1: Register to submit water meter readings online

  • Fill out the form to become a registered user to submit water meter readings with us.
  • We will confirm your registration within three working days.
  • Note: Then you can submit your water meter readings as per step 2 below.
registration-button
  • Note: If you are an existing registered user with Environment Southland, please update your account (first time only) by entering your name and email details.

Step 2: Enter your water meter readings from your resource consent

Instructions on how to submit your water meter readings are available by clicking here.

  • Click on ‘My Account’ button below to start the process

You can provide your water meter readings online following the above instructions or download the relevant forms. Please send completed forms to escompliance@es.govt.nz.

Water take volume data - weekly

Water take volume date - monthly

Troubleshooting

If you have trouble logging into your RealMe account, please consult the RealMe troubleshooting guide in the first instance. Note that some older browsers and operating systems are not supported.

If you still experience any issues, please call the RealMe helpline 0800 664 774.

Any questions?

Let us know if you get stuck at any stage by calling 0800 76 88 45 or filling out an online enquiry form. We appreciate all feedback.

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